Sometimes it's the simple things!

Subscribe to my newsletter and never miss my upcoming articles

IT infrastructure is complex. There's no denying that fact. Even "simple" networks can grow to be complicated.

Earlier this week, I encountered an issue where the software being used produced a generic error message. The error message did not indicate or provide concrete details. While troubleshooting, the person I was working with began to feel the issue was deep rooted with the entire network configuration which required the system be rebuilt. At first, I began to think the same thing. I was concerned that there was a major issue with the network configuration and that the software suite would need to be re-installed.

When I first started working in IT, one of my colleagues always emphasized to look at the most basic/simple items first while troubleshooting. After some time and thought I started looking at this issue from the ground up.

The issue turned out to be the Windows firewall on the workstation we were using to run a specific tool. Sometimes it's the simple things!

No Comments Yet